Who Are We?
Picton Family Medical is an award-winning medical practice servicing the Wollondilly and Macarthur Shire communities since 2006.
We work to provide you with more than your usual family practice. We aim to meet all of Wollondilly’s medical needs by offering specialised services with various health specialists alongside our experienced GPs.
What Makes Us Different?
We were the first clinic in the Wollondilly and Macarthur shire to offer IUD insertion, Botox treatment for migraines and TMJ dysfunction, skin cancer excisions using minimal scarring techniques, and cosmetic injectables. We also offer patients iron infusions, IV fluids and IV antibiotics, helping them avoid long hospital waitlists.
We Care About Your Experience
Our patients’ comfort is our top priority, so we lovingly and extensively refurbished our clinic in 2023, focusing on creating a calm and tranquil space for our patients to visit and our team to work in.
Achievements
Our high standard of care and innovative business model saw the clinic recognised as a Telstra Business of the Year finalist in 2022. Founder Dr Anna Pham’s long and dedicated contribution to the local community has also been acknowledged; in 2021, she was awarded the Wollondilly Women in Business Award for Outstanding and Inspiring Leader and in 2022, she was recognised as Local Woman of the Year by the NSW Government.
Our Values
Our values are our guiding principles. We aim to show up and practice them each day.
Act with Integrity
Integrity underpins our intent and actions. We aim to showcase this through a high standard of continuity of care for our patients and through our teamwork, collaboration, and coordination as medical professionals.
Love What You Do
The doctors love what we do. Our commitment is to showcase this by delivering clinical and administrative excellence to every patient.
Make a Difference
Any initiative we undertake must aim to make a difference and improve the quality of our patients’ lives.
Everyone Is Welcome
Our practice welcomes patients of all ages, ethnicities, sexual orientations and cultures.
At Picton Family Medical, we acknowledge the traditional custodians of the land on which we practise, the Dharawal and Gundungurra peoples. We welcome all Aboriginal and Torres Strait Islander peoples to attend our clinic.
The doctors speak a range of languages, including English, Vietnamese, Arabic and Bengali.
We aim to ease any financial barriers that may limit access to our health services by offering bulk-billing for children under the age of 15.
We welcome and appreciate all feedback and suggestions for improving our clinic or practice.
Training The Future of Our Profession
At Picton Family Medical, our commitment to exceptional healthcare goes beyond providing quality patient support. We are also dedicated to helping train the next generation of general practitioners.
A highly sought-after training practice, all our doctors are fully-qualified ‘Fellows’, holding a specialist qualification with either the Royal Australian College of General Practitioners (FRACGP) or the Australian College of Rural and Remote Medicine (FACRRM) or both.
We hope that by offering to train the next generation of doctors, we can maintain a high level of quality of General Practitioners and create a pipeline of exceptional healthcare professionals operating in the region.
We are proud to say that several of our previous Registrars are now practising General Practitioners operating in the region, having decided to stay on or return to work in Wollondilly after falling in love with the community.
Our Team
At Picton Family Medical, our team will assist you as soon as you walk through the door.
Meet our team
At Picton Family Medical Centre, our administrative and nursing staff are at the heart of our practice. They ensure everything runs smoothly and patients receive the best care.
Admins
Our lovely receptionists and practice managers are often the first people you’ll meet when you visit our centre. They manage appointments, enquires and administrative tasks with ease and make everyone feel welcome.
Nurses
Our qualified nurses work alongside the doctors to provide comprehensive care. From assisting with procedures to managing chronic disease programs, our nurses are integral to our healthcare services. Together, our admin and nursing team make up the warm, efficient and professional environment of Picton Family Medical Centre. They are the key to us delivering excellence in healthcare to the Wollondilly and Macarthur communities.
Doctors
Dr Anna Pham
General Practitioner I Founder I Practice PrincipaL Medical Supervisor
BSc(Med) MBBS(UNSW), FRACGP. Conjoint senior lecturer (UWS)
All aspects of Women’s health. From menopause treatment to IUD insertions, iron infusions, antenatal care, and pregnancy planning, including fertility, contraception, and mental health.
In addition, she has Dr Anna’s Medispa and can give anti-wrinkle Injections and fillers (lips and cheeks are her specialty). She also uses Botox to treat migraine, jaw pain, and TMJ Dysfunction that comes from teeth clenching.
Other interests include Skin cancer excisions, Weight loss, Travel medicine, Paediatrics and caring for older patients.
Awards & Recognitions
2023 Picton Family Medical Centre – Best In Healthcare Industry – Finalist
2022 Picton Family Medical Centre – Best Business: Finalist
2022 Telstra Business of The Year – Picton Respiratory Clinic: Finalist
2022 Local (Wollondilly) Woman of the Year (Federal Govt award) – Winner
2021 Inspiring and Outstanding Leader Award – Winner
2021 Wollondilly Woman of the Year – Winner
2021 Camden Rotary Healthcare of the Year – Winner
Dr Joseph Amen
General Practitioner
MBBS
Special Interests: Chronic disease management | Paediatric health | Skin cancer checks & procedures | Vasectomy services | Geriatric medicine | Women’s health | Men’s health
Dr Joe is an experienced and compassionate general practitioner with over 10 years of medical experience, including extensive work in hospital emergency departments across Sydney – including Fairfield Hospital, St George Hospital, Blue Mountains Hospital, and Liverpool Hospital. This has given him strong expertise in managing both acute and complex chronic conditions across all age groups.
He has a special interest in skin cancer detection and management, including skin checks and minor procedures, as well as offering vasectomy services for male reproductive health.
His practice spans a wide range of areas, including chronic disease management, paediatric and geriatric care, and both women’s and men’s health.
Dr Joe is known for his thoughtful and holistic approach. He prioritizes building trusted, long-term relationships with his patients and works collaboratively to develop personalised treatment plans tailored to each person’s unique health goals and lifestyle.
He also values team-based care and works closely with nurses, pharmacists, and allied health professionals to provide well-rounded and continuous
support for his patients.
Outside of work, Dr Joe is actively involved in community service and enjoys spending time with his family. He loves cooking, playing soccer, listening to music, and swimming with his wife and young kids.
Dr Abdalla Hakam
General Practitioner
MBBS (Cairo) 1979
Orthopaedics, Dermatology, Skin cancer removal
Dr Hakam has been working at PFMC since 2007. He is a popular GP with a large and loyal patient base.
He is a kind, patient, and warm doctor who enjoys all types of sports, with his favourite sport being soccer. He also enjoys travelling with his family.
Did you know that in 1989, Dr Hakam survived a horrific aeroplane crash over Libya?!
Dr Hakam also speaks Arabic.
Dr Craig Mattern
General Practitioner I Medical Supervisor I Major in Army | GP Trainer
MBBS (Western Sydney University) FRACGP, PGDipSEM – Postgraduate Diploma of Sport and Exercise Medicine (University of Otago), DAME – Designated Aviation Medical Examiner (CASA Medicals)
Special Interests: Sports and Musculoskeletal Medicine, Veteran’s Health – DVA, Mental health, Aviation Medicals – CASA Commercial and Private Pilots Licences, Occupational Medicals – Dive Medicals, RFDS etc
Dr Craig Mattern is a General Practitioner, Medical Supervisor, and Major in the Australian Army. He graduated from Western Sydney University’s inaugural medical cohort and completed his Fellowship in General Practice in 2016.
With over 12 years of military service, Dr Mattern has extensive experience in aviation and underwater medicine.
He has served as a team doctor for Army and ADF rugby league teams and currently practices in Picton and at Holsworthy Barracks, caring for both civilian and military patients.
Dr Jonathon Grimshaw
General Practitioner
MBBS, B. Eng (Aerospace Avionics)
Special Interests: Sports and Musculoskeletal Medicine, Veteran’s Health – DVA, Mental health, Aviation Medicals – CASA Commercial and Private Pilots Licences, Occupational Medicals – Dive Medicals, RFDS etc
Prior to being a GP, Dr Grimshaw was with the Australian Defence Force (ADF).
He lives with his wife, six children, and a veritable zoo of dogs, cats, and birds.
Dr Grimshaw also enjoys riding motorcycles.
Dr Elyce Rossiter
General Practitioner
FRACGP, MBBS (Syd Uni), EMC (ACEM), B. Pharm (Hons)(Syd Uni)
Special Interests: Antenatal care, Women’s Health, Paediatrics, Emergency Medicine, Palliative Care.
Dr Elyce graduated from medicine at the University of Sydney in 2014. She went on to complete her postgraduate training in hospitals throughout the Illawarra before spending 4 years working in the Emergency Department of Shellharbour Hospital. At which time she completed her certificate in Emergency Medicine through the Australian College of Emergency Medicine.
After this she completed General Practice training and was awarded Fellowship with the Royal Australian College of General Practitioners in 2024. Prior to her career in medicine Dr Elyce completed a degree in pharmacy and worked as a hospital pharmacist at Liverpool hospital
Dr Elyce is passionate about providing high quality, holistic medical care. She has a special interest in infant and child health as well as women’s health including family planning, antenatal care and menopause. Outside of medicine Dr Elyce enjoys spending time with her young family, playing piano and traveling.
Dr Buddhi Hewa Ralalage
General Practitioner
MBBS (USTC), MPH (Master’s in public health at University of Sydney), Dip in child health at Sydney children’s Hospital.
Dr. Buddhi completed her medical qualifications through University of Science and Technology in Bangladesh in 2011. She worked in Sri Lanka and Bangladesh as a doctor afterwards. She moved and started working in Australia since 2018.
She worked across Australian healthcare services including Frankston Hospital VIC and Blacktown Hospital NSW in the fields of various specialists including paediatrics, neonatal care, women’s health, emergency, geriatrics, and respiratory.
Dr. Buddhi commenced working as a general practitioner in 2022. She has particular interest in wide range of services, including women and pregnancy care, contraception, menopause, mental health and elderly care. She is skilled in procedures such as IUD and Implanon insertions, as well as conducting skin checks and minor skin surgeries. Dr. Hewa Ralalage is committed to ensuring comprehensive patient care.
Dr. Buddhi lives in the region and enjoys nature, long walks and travel with family.
Dr Henry Thai
General Practitioner
Special Interests: Men’s health Skin spot checks, minor surgeries and procedural work, nutrition and weight management, sports medicine, travel health and vaccinations, sexual health and family planning, mental health – stress, anxiety, depression
Dr. Henry Thai completed his medical degree at the University of New England. He later completed his General Practise training and was awarded a Fellowship of Royal Australian College of General Practitioners.
In addition to his GP training, Dr Thai has broadened his skill set with a Certificate of Dermoscopy and Certificate of Skin Cancer Medicine attained through the Skin Cancer College of Australasia.
He is a compassionate doctor with a wide variety of experience having worked in many surgical and medical departments at Canterbury Hospital and Concord Hospital.
He is now keen to develop a more fulfilling relationship with his patients in which he can make a meaningful impact in their lives.
In his spare time, he loves spending time with his partner and two cavoodles and is an avid practitioner of Brazilian Jiu Jitsu/Submission Grappling.
Kate Scharfe
Registered Nurse
Bachelor of Nursing, IV Cannulation Certified
Kate is a compassionate and motivated Registered Nurse who recently completed her Bachelor of Nursing and commenced her career in general practice. She brings with her a strong foundational knowledge, hands-on clinical skills, and a background in dental assisting, which has fostered her keen interest in community-based and preventative healthcare.
Kate holds a Bachelor of Nursing and is certified in IV cannulation, with interests in wound management, assisting with minor skin procedures, and delivering both childhood and adult immunisations. She is also passionate about supporting women’s health and plays an active role in assisting with a range of women’s health procedures.
Kate is committed to building trusting relationships with patients and values the importance of education, early intervention, and holistic care in improving health outcomes. Her approachable manner and focus on teamwork make her a valuable addition to the general practice setting.
Outside of work, Kate enjoys staying active with regular gym and Pilates sessions, spending quality time with friends and family, and discovering great food and dining experiences.
Heather Holland
Registered Nurse
Bachelor of Nursing, Diploma of Nursing, IV Cannulation Certified, Accredited Nurse Immuniser
Heather is a skilled and approachable Registered Nurse with over six years of diverse nursing experience, including roles in aged care and acute hospital settings such as Campbelltown Hospital. Now working in general practice, she brings a strong foundation in clinical care and a patient-first approach to every consultation.
Heather holds both a Bachelor and Diploma of Nursing and is certified in IV cannulation and immunisation. Her areas of interest include wound management, preventive healthcare, and patient education—particularly supporting individuals to better understand and manage their health.
A strong advocate for collaborative care, Heather values teamwork and strives to create a supportive and efficient environment for both patients and colleagues. She is dedicated to providing compassionate, evidence-based care within the general practice setting.
Outside of work, Heather enjoys arts and crafts (though still trying to master crocheting), attending Pilates classes, and spending quality time with her family and friends. She is also a proud and loving mother to four dachshunds.
Book an appointment with us today!
So that’s a little bit about us. Now, we want to get to know you and learn how we at Picton can help you.
For any questions or bookings, call 02 4677 0533 or click the ‘Book An Appointment’ button below.
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